Welcome to the mopay online customer portal

my.mopay is the end customer portal of the payment platform mopay. If you have general questions about mopay, please read the Tips & FAQ section.
After a short registration process which only requires your mobile number you will be able to view information about your invoices and items credited/debited to your account.

Items debited/credited


Manage vouchers

Manage merchants

You want to learn more about your recent purchases using mopay? Here you can view the details of individual items debited/credited to your account, download invoices and contact merchants.

You want to learn more about mopay subscriptions? Here you will findan overview of all active and terminated subscriptions, you can view the details of individual subscriptions and edit the status of your subscriptions.

You received a mopay voucher? Here you can retrieve your mopay vouchers, manage active vouchers, view your redeemed vouchers and call up details about individual vouchers.

You want to learn more about where you purchased goods using mopay? Here you will get an overview of all recently used merchants, you can edit the status of individual merchants and view details about the merchants.

Where to find us (selection)

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Tips & FAQ

In the Tips & FAQ section you will find help and assistance and answers to the most important questions about paying with mopay.

The answers to these and other questions can be found in our FAQ.

If you can't find the answer to your question please ask our customer service team.

Read the FAQ